Description
eesel AI builds autonomous AI agents for customer service, content and operations that plug into the apps a team already uses and learn from its past tickets, docs and conversations. This Chrome extension, eesel AI Agents for Customer Support, brings that same agent out of the dashboard and onto the web, so it works right where you're already working: inside a helpdesk, an inbox, a doc, or any other open tab.
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The sidebar drafts support replies grounded in your help center, past tickets and internal docs, ready to review and send without leaving the page. Reading a doc, wiki page or any web page, you can save it to the agent's knowledge in one click so it learns from what you're looking at. The same sidebar can also chat, research a question, or draft emails and other documents, with your company's knowledge behind every answer.
Because it's the same agent as the eesel AI dashboard, it carries over the same integrations, knowledge and skills instead of requiring a separate setup. eesel connects to helpdesks and tools such as Zendesk, Freshdesk, Intercom and Gorgias, along with docs sources like Google Docs, Notion and Confluence, so it can learn from what a team already has and act inside those apps.
Getting started means installing the extension and signing in to an eesel AI account; new accounts start with $50 in free usage and no credit card is required. eesel states that customer data is never used to train third-party models, and the extension only accesses page content when a user asks it to.
It's built for support, sales and operations teams, particularly at companies running a helpdesk that wants replies and knowledge handled consistently across every tool their team touches, rather than switching back and forth between a separate AI dashboard and the app they're actually working in. On the Chrome Web Store, the extension is rated 4.4 out of 5 and lists eesel, Inc. as the developer.
- CategoryAI Chatbot Builders
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsChrome
eesel AI Agents for Customer Support's Core Features
Sidebar drafts support replies grounded in your help center, past tickets and internal docs
One-click save of any web page, doc or wiki into the agent's knowledge base
Chat, research and draft emails or documents directly from the sidebar
Same agent, knowledge and integrations as the eesel AI dashboard, on every tab
Connects to helpdesks including Zendesk, Freshdesk, Intercom and Gorgias
Connects to knowledge sources like Google Docs, Notion and Confluence
$50 in free usage to start, no credit card required
Data is never used to train third-party models
How to use eesel AI Agents for Customer Support?
Install: add the eesel AI Agents for Customer Support extension from the Chrome Web Store.
Sign in: log into your eesel AI account, or create one, from the sidebar.
Add sources: open a doc, wiki page or helpdesk article and save it to your agent's knowledge.
Draft replies: open a ticket in your helpdesk and let the sidebar draft a grounded reply.
Chat anywhere: ask questions or draft emails and docs from any tab using the same agent.
eesel AI Agents for Customer Support's Use Cases
- Draft helpdesk replies
- Turn pages into knowledge
- Research and draft on any tab
- Shared support and sales agent
