Description
IBM Watson Discovery is an AI platform designed to unlock valuable insights through advanced intelligent document processing. It utilizes Natural Language Processing (NLP) and Understanding to automate the discovery of information, boosting productivity for knowledge workers. This leads to faster business results, increased customer satisfaction, and improved employee morale. The platform has proven its effectiveness across various industries, with an insurance client reducing text data analysis time by 90%, a law firm achieving four times better productivity and 30% more revenue, and an oil and gas company saving over USD 10 million.
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IBM Watson Discovery offers intuitive tooling that empowers subject-matter experts to teach the system the language specific to their industry. This capability allows for the extraction of metadata from text, including concepts, entities, keywords, categories, sentiment, emotion, and semantic roles. Additionally, it provides audio transcription services with near real-time dictation or batch processing using available APIs.
The platform supports addressing customer requests across digital and voice channels, guiding employees through internal processes, and enabling teams to focus on higher-value work while reducing costs. Users can see the AI capabilities in action and create their own AI applications, with the option to try the platform for free. IBM Watson Discovery is suitable for industries such as insurance, law, and oil and gas, and is targeted at roles like knowledge workers, subject-matter experts, and decision-makers.
- CategoryData & Analytics
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
IBM Watson Discovery's Core Features
Advanced Natural Language Processing
Intelligent document processing
Metadata extraction from text
Audio transcription services
Industry-specific language training
Customer request handling across channels
Internal process guidance
Free trial available
How to use IBM Watson Discovery?
Configure: Set up industry-specific language models
Use: Automate information discovery
Optimize: Enhance productivity and decision-making
Deploy: Implement across digital and voice channels
IBM Watson Discovery's Use Cases
- Text Data Analysis
- Productivity Enhancement
- Revenue Growth
- Cost Reduction
- Customer Service
