Description
Herogen is an innovative autonomous software delivery agent created by Delivery Hero, leveraging Claude's advanced AI models. This agent is designed to streamline and automate the software delivery process across Delivery Hero's vast engineering teams. Operating in 65 countries, Delivery Hero faced challenges in centralizing its developer platform due to diverse engineering cultures and infrastructure setups. By integrating Claude on Google Cloud, the company provided its engineers with access to top-tier AI models without procurement delays.
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Herogen autonomously handles tasks such as writing code, running tests, and submitting pull requests, achieving over 100 merges daily. This volume is equivalent to what a typical engineer might produce in a year. The agent is particularly effective for tasks involving multiple code repositories, such as infrastructure updates and refactoring, which would otherwise be time-consuming.
The development of Herogen was driven by a small, dedicated team within Delivery Hero, reflecting the company's commitment to intrapreneurship. The agent's success is evident in its 85% success rate on assigned tickets and its ability to complete cross-repository changes in minutes rather than days.
Herogen's deployment has led to a 95% usage rate of Claude models among central engineering teams, with a strong preference for Claude over other AI options. The tool's impact is further enhanced by its integration with Claude Code, which supports exploratory work and new project development.
Looking ahead, Delivery Hero plans to expand Herogen's capabilities, including Slack integration and enhanced coordination across services. The goal is to deploy Claude to 50% of its engineers, aiming for Herogen to handle every fifth pull request by 2026. As agentic engineering accelerates development, the focus will shift to ensuring safe rollouts and reducing incident rates.
- CategoryOther AI Tools
- DeploymentCloud
- PlatformsGoogle Cloud
Key Takeaways
Autonomous software delivery
100+ pull requests merged daily
85% success rate on tickets
Cross-repository changes in minutes
95% Claude model usage
9-to-2 preference for Claude
Integration with Google Cloud
Supports exploratory work with Claude Code
What This Case Study Demonstrates
- Automated Code Merging
- Cross-Repository Changes
- Infrastructure Updates
- Refactoring Work
- Exploratory Development
