Description
SoundThinking is a leading public safety technology company that offers AI-driven solutions to enhance community safety and security. The company provides a comprehensive suite of tools designed to improve situational awareness, accelerate investigations, and deliver equitable public safety outcomes. SoundThinking's SafetySmart platform includes ShotSpotter, a renowned acoustic gunshot detection system, and CrimeTracer, a leading law enforcement search engine. These tools are part of a broader ecosystem that integrates data and connects systems to support law enforcement, civic leadership, and security professionals.
Founded in 1996 as ShotSpotter, the company has evolved over the years, rebranding to SoundThinking in 2023 to reflect its expanded mission. The SafetySmart platform also includes CaseBuilder, an investigation management system, and ResourceRouter, which optimizes patrol and community anti-violence resources. SafePointe, an AI-based weapons detection system, and PlateRanger, a vehicle intelligence solution, further enhance the platform's capabilities.
SoundThinking is trusted by over 300 customers and has collaborated with approximately 2,100 agencies across the United States. The company is committed to advancing public safety technology and has been recognized for its innovative solutions and customer satisfaction. With a focus on integrating AI and data-driven insights, SoundThinking aims to empower law enforcement and civic leaders to achieve more effective and efficient public safety outcomes.
The company's solutions are designed to address various aspects of public safety, from gunshot detection and vehicle intelligence to investigative lead generation and case management. By leveraging AI and operational intelligence, SoundThinking helps agencies make smarter decisions and improve community trust. The platform's integration capabilities reduce data silos and automate data sharing, allowing staff to focus on critical safety tasks.
SoundThinking's Core Features
Real-time gunfire detection
Vehicle and license plate recognition
Investigative lead generation
Case management system
AI-powered field awareness
Weapons detection system
Data integration and sharing
Operational intelligence for decision-making
Community safety enhancement
Patrol management optimization
Forensic services
Crime data intelligence
Integration with CAD, RMS, and RTTC systems
Human-verified alerts
API-based data sharing
How to use SoundThinking?
Configure: Set up the SafetySmart platform
Use: Deploy tools like ShotSpotter and CrimeTracer
Optimize: Integrate with existing systems for enhanced efficiency
Monitor: Utilize real-time data for situational awareness
SoundThinking's Use Cases
- Gunshot Detection
- Vehicle Intelligence
- Investigative Management
- Weapons Detection
- Community Safety
- Data Integration
- Patrol Optimization
- Forensic Services
- Operational Intelligence
- Public Safety Technology





