Description
AI Commerce Visibility is a product from Perform.AI, the company formerly known as Parcel Perform, that tracks how visible an e-commerce brand and its individual products are inside AI shopping assistants such as ChatGPT, Gemini, Perplexity and Claude. Rather than tracking a brand as a whole, it scores visibility by the specific product categories a retailer actually sells, mirroring how the retailer already manages its own inventory.
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Setup starts from a company's website URL: the tool scans the site to map product categories, markets and likely competitors automatically, then generates more than 200 starting prompts modeled on real questions shoppers ask, written in the language each market's shoppers actually use. Prompts run on a weekly cycle to match how the underlying AI models refresh their own indexes, and a user can also trigger a prompt run manually at any time through the Perform.AI portal.
The product tracks three core metrics: AI Visibility, a brand's market share of AI recommendations; AI Ranking, its standing in the highest-value recommendations; and Sentiment, the tone AI uses when describing the brand. It scores individual SKUs rather than only the brand overall, benchmarks a brand against named competitors per category, and flags new competitors as they appear in AI answers. It also compares which sales channel AI tends to point shoppers toward, a brand's own store or a marketplace listing, and traces every score back to the specific AI-generated answer and the pages AI cited to produce it, showing how often a page appears and whether the mention helps or hurts. Where competitors are outperforming a brand on a given prompt, the tool can generate a content brief and a full draft aimed at the pages AI already cites, for a user to review, edit and publish.
A distinguishing feature is its focus on delivery and returns as ranking factors: the product tracks estimated delivery dates, delivery experience and returns handling as operational signals that Perform.AI says influence whether AI recommends a brand, and surfaces the specific operational issues behind a negative sentiment score, alongside suggested fixes.
AI Commerce Visibility is priced on usage-based credits rather than a fixed monthly fee: full access to its features is included from sign-up, and a customer pays only for the prompts it runs, adjustable by category, market, persona, AI model or language, with a free trial available. Perform.AI states the product is used by more than 3,000 e-commerce businesses and that it adds new tracked industries every week; it also connects to Claude, Copilot and ChatGPT through Perform.AI's own MCP integration so a user can query shipment data directly inside those assistants.
- CategoryAI SEO Tools
- Pricing ModelUsage-based
- DeploymentCloud
- PlatformsWeb
Perform.AI AI Commerce Visibility's Core Features
SKU- and category-level AI visibility scoring, not just brand-level
Automatic setup: scans a site URL to map categories, markets and competitors
200+ starting prompts modeled on real shopper questions, per market language
Three tracked metrics: AI Visibility, AI Ranking and Sentiment
Competitor benchmarking with automatic detection of new competitors
Sales-channel comparison: own store versus marketplace recommendations
Citation tracing back to the exact pages AI cites in its answers
Content brief and draft generation targeted at AI-cited sources
Delivery and returns performance tracked as ranking factors
Weekly automatic refresh, plus on-demand manual prompt runs
How to use Perform.AI AI Commerce Visibility?
Enter your website URL: Let the tool scan your site to detect categories, markets and competitors.
Review the generated prompts: Check the 200+ starting prompts built from your product categories.
Start tracking: Run prompts to get your AI Visibility, AI Ranking and Sentiment scores.
Check citations: Trace a score back to the AI answer and the pages it cited.
Act on gaps: Approve a generated content brief and draft for prompts where competitors outrank you.
Monitor delivery signals: Review the operational issues behind any negative sentiment and apply the suggested fixes.
Perform.AI AI Commerce Visibility's Use Cases
- Category visibility tracking
- Competitor benchmarking
- Delivery sentiment diagnosis
- AI-cited content optimization
