Description
Middleware is a full-stack observability platform that unifies infrastructure monitoring, application performance monitoring (APM), log management, real user monitoring (RUM), synthetic monitoring, browser testing, database monitoring, and LLM observability on a single timeline. Built natively on OpenTelemetry, it avoids proprietary agent lock-in and lets teams own their telemetry data.
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At its center is OpsAI, an AI SRE agent that analyzes traces, logs, metrics, RUM sessions, and Kubernetes telemetry together to detect anomalies, pinpoint root causes, and, in many cases, generate a pull request with a proposed fix. Issue detection is available at no extra cost, while root cause analysis and auto-fixes are billed by token usage. Signals across the stack are automatically correlated by trace ID, so teams move from symptom to root cause in seconds.
Middleware ingests all telemetry without sampling, installs with a lightweight agent via a single command with support for auto- and manual instrumentation, and offers over 450 integrations. Its QueryGenie feature translates plain-English prompts into precise queries and dashboards, removing the need to learn a custom query language.
Built for engineering and DevOps teams from startups to enterprises, Middleware handles petabyte scale and is SOC 2, GDPR, ISO 27001, and HIPAA ready, with SSO, role-based access control, and bring-your-own-cloud options for larger organizations. Pricing is based on data ingestion, starting with a 14-day free trial and a pay-as-you-go plan at $0.3 per GB.
- CategoryAI DevOps & Cloud Tools
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
Middleware's Core Features
Full-stack observability across infrastructure, APM, logs, RUM, synthetics, and LLMs
OpsAI SRE agent for automatic detection, root cause analysis, and auto-fix PRs
OpenTelemetry-native ingestion with no proprietary agent lock-in
Automatic correlation of traces, logs, metrics, and sessions by trace ID
QueryGenie for plain-English queries, dashboards, and charts
Ingest all telemetry without sampling, with 450+ integrations
One-command lightweight agent with auto- and manual instrumentation
SOC 2, GDPR, ISO 27001, and HIPAA readiness with SSO and BYOC
How to use Middleware?
Sign up: Start a free 14-day trial with unlimited data ingestion.
Install the agent: Run the provided installation script with your API key pre-filled to deploy the lightweight agent in minutes.
Ingest telemetry: Send logs, metrics, traces, RUM, and more across your languages, frameworks, and clouds with no code changes.
Investigate with OpsAI: Let OpsAI correlate signals, pinpoint root causes, and propose fixes, and ask QueryGenie in plain English for dashboards.
Resolve and optimize: Review OpsAI's suggested pull requests and manage ingestion to control costs and retention.
Middleware's Use Cases
- Full-stack observability
- Automated incident resolution
- Kubernetes monitoring
- Cost-controlled logging
- LLM application monitoring
