Description
Medisafe is a leading digital patient engagement platform that empowers pharmaceutical brands to activate patients, improve medication adherence, and scale support across various therapies and markets. With a proven track record of supporting over 13 million patients in more than 150 countries, Medisafe offers a comprehensive solution validated by IQVIA and other research institutions.
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The platform is designed to integrate seamlessly into the pharmaceutical ecosystem, providing behavior-driven digital engagement that extends support directly into patients' daily lives. This approach helps activate patients earlier, keeps them engaged in therapy longer, and generates measurable outcomes across the treatment journey.
Medisafe's platform combines behavioral science, predictive AI, and personalized digital experiences to drive measurable patient outcomes. It features a modular architecture that scales from single-brand pilots to enterprise-wide portfolio engagement, making it suitable for complex and specialty therapies where sustained patient engagement is critical.
Key components of the platform include Medisafe Maestro, a command center for patient engagement programs, and the Digital Drug Companion, which offers branded, therapy-specific patient experiences. The JITI Predictive Engine leverages over 12 years of real-world patient behavioral data to predict patient risk and trigger timely interventions.
Medisafe also supports caregivers through its Medfriend feature, which connects them to the treatment journey, creating a shared system of accountability. This helps reduce notification fatigue and improves long-term patient engagement.
The platform is built to meet strict regulatory requirements, with ISO 27001 and ISO 13485 certifications, ensuring patient data protection. It offers localized experiences across 20+ languages and integrates seamlessly with existing hub, copay, and patient services programs.
- CategoryMedical & Clinical AI
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsWeb
Medisafe's Core Features
Behavior-driven digital engagement
Predictive AI for patient outcomes
Modular architecture for scalability
Medisafe Maestro for program management
Digital Drug Companion for personalized support
JITI Predictive Engine for timely interventions
Caregiver connectivity through Medfriend
ISO 27001 and ISO 13485 certified
How to use Medisafe?
Configure: Set up patient engagement programs
Use: Deploy personalized patient journeys
Optimize: Analyze outcomes with real-time data
Scale: Expand engagement across brands and markets
Medisafe's Use Cases
- Patient Activation
- Medication Adherence
- Caregiver Engagement
- Therapy-Specific Support
- Regulatory Compliance
