Medisafe

Description

Medisafe is a leading digital patient engagement platform that empowers pharmaceutical brands to activate patients, improve medication adherence, and scale support across various therapies and markets. With a proven track record of supporting over 13 million patients in more than 150 countries, Medisafe offers a comprehensive solution validated by IQVIA and other research institutions.

The platform is designed to integrate seamlessly into the pharmaceutical ecosystem, providing behavior-driven digital engagement that extends support directly into patients' daily lives. This approach helps activate patients earlier, keeps them engaged in therapy longer, and generates measurable outcomes across the treatment journey.

Medisafe's platform combines behavioral science, predictive AI, and personalized digital experiences to drive measurable patient outcomes. It features a modular architecture that scales from single-brand pilots to enterprise-wide portfolio engagement, making it suitable for complex and specialty therapies where sustained patient engagement is critical.

Key components of the platform include Medisafe Maestro, a command center for patient engagement programs, and the Digital Drug Companion, which offers branded, therapy-specific patient experiences. The JITI Predictive Engine leverages over 12 years of real-world patient behavioral data to predict patient risk and trigger timely interventions.

Medisafe also supports caregivers through its Medfriend feature, which connects them to the treatment journey, creating a shared system of accountability. This helps reduce notification fatigue and improves long-term patient engagement.

The platform is built to meet strict regulatory requirements, with ISO 27001 and ISO 13485 certifications, ensuring patient data protection. It offers localized experiences across 20+ languages and integrates seamlessly with existing hub, copay, and patient services programs.

Medisafe's Core Features

• Behavior-driven digital engagement

• Predictive AI for patient outcomes

• Modular architecture for scalability

• Medisafe Maestro for program management

• Digital Drug Companion for personalized support

• JITI Predictive Engine for timely interventions

• Caregiver connectivity through Medfriend

• ISO 27001 and ISO 13485 certified

How to use Medisafe?

1. 1

   Configure: Set up patient engagement programs

2. 2

   Use: Deploy personalized patient journeys

3. 3

   Optimize: Analyze outcomes with real-time data

4. 4

   Scale: Expand engagement across brands and markets

Medisafe's Use Cases

• Patient Activation
• Medication Adherence
• Caregiver Engagement
• Therapy-Specific Support
• Regulatory Compliance

FAQ from Medisafe

• What is Medisafe?

  Medisafe is a digital patient engagement platform that helps pharmaceutical brands activate patients and improve medication adherence.

• How does Medisafe improve patient adherence?

  Medisafe uses behavior-driven digital engagement and predictive AI to activate patients and keep them engaged in their therapy.

• What is the Medisafe Maestro?

  Medisafe Maestro is a command center for designing, deploying, and managing personalized patient journeys across brands and markets.

• What is the Digital Drug Companion?

  The Digital Drug Companion offers branded, therapy-specific patient experiences that extend support beyond the prescription.

• How does the JITI Predictive Engine work?

  The JITI Predictive Engine uses machine learning to predict patient risk and trigger timely interventions based on behavioral signals.

• What is Medfriend?

  Medfriend connects caregivers to the treatment journey, creating a shared system of accountability and reducing notification fatigue.

• Is Medisafe compliant with data protection regulations?

  Yes, Medisafe is ISO 27001 and ISO 13485 certified, ensuring strict data protection and regulatory compliance.

• What languages does Medisafe support?

  Medisafe offers localized experiences across 20+ languages, ensuring region-specific regulatory compliance.