Description
Logixboard is an AI-powered platform specifically designed for freight forwarders, aiming to enhance both customer experience and operational efficiency. The platform integrates seamlessly with existing systems, ensuring a fast deployment that starts delivering value before the next quarterly review. Logixboard offers two main products: Helm and Portal.
Logixboard Helm is an AI-powered operations layer that helps forwarders manage shipments more accurately and efficiently. It acts as a system of action, reading emails and documents, drafting updates, and flagging exceptions to keep operations running smoothly. Helm is designed to cut costs, reduce cycle times, and improve operational control without increasing headcount.
The Logixboard Portal provides a modern, branded customer experience, allowing customers to track their shipments independently. It offers instant access to shipment milestones, documents, and communication, reducing the need for status calls and emails. This self-serve experience is live in weeks, not years, and integrates with the forwarder's existing TMS.
Founded by brothers Juan and Julian Alvarez in 2016, Logixboard was born out of a need to address inefficiencies in the freight forwarding industry. The company has grown significantly, attracting attention from investors and expanding its team. Logixboard's mission is to modernize the logistics industry by enabling companies to deliver an unparalleled customer experience, ultimately fueling their growth and sustainability.
Logixboard is trusted by leading logistics providers worldwide, with testimonials highlighting significant time savings and improved customer service. The platform's vision is to create a seamless, unified system where every facet of the supply chain is connected, delivering a market-leading tracking and management experience.
Logixboard's Core Features
AI-powered operations layer
Seamless integration with existing systems
Fast deployment
Branded customer experience
Shipment visibility and tracking
Operational efficiency improvements
Cost reduction
Customer self-service portal
Real-time shipment updates
Exception flagging
Document management
Customer communication tools
Analytics and insights
Scalable without increasing headcount
Human oversight on AI actions
How to use Logixboard?
Integrate: Connect Logixboard with existing TMS
Deploy: Set up Helm and Portal quickly
Operate: Use Helm for operational efficiency
Engage: Provide customers with Portal access
Monitor: Track shipments and manage exceptions
Optimize: Use insights for continuous improvement
Logixboard's Use Cases
- Shipment Management
- Customer Experience
- Operational Efficiency
- Data-Driven Decisions
- Exception Handling
- Document Management
- Customer Communication
- Scalable Operations
