Levity AI Automation

Description

Levity is a Communication Intelligence platform designed to address the complexities of the global supply chain by providing reliable AI automation. Instead of simply adding AI to existing chaotic processes, Levity focuses on redesigning operations so that humans and AI can work together efficiently. The platform offers a comprehensive suite of tools to analyze, build, and scale these AI-driven automations.

In the analysis phase, Levity helps uncover automation potential by identifying repetitive requests, handoffs, and bottlenecks across millions of emails. Users can explore analytics dashboards to monitor operational performance and automation impact in real-time, chat with their data using natural language, and prioritize high-impact workflows for automation. This deep dive into operational data provides clarity and identifies areas previously unmeasurable.

The build phase allows users to create and run automations reliably. Levity's AI Editor enables the design and deployment of automation flows for complex communication workflows, such as classifying emails, generating draft replies, summarizing threads, and extracting key information. Integrations with common tools like Cargowise, Outlook, Gmail, SAP, and Zendesk ensure seamless connection into existing ecosystems. Collaboration features allow product, ops, and IT teams to build and iterate on automations together, with access to specialists for complex integrations and production rollouts.

Scaling AI automations is achieved through visibility, human oversight, and continuous feedback. Levity provides quality control features to review and correct AI decisions, ensuring accuracy. The platform captures, analyzes, and prioritizes feedback to continuously improve AI automations, effectively turning human feedback into AI enhancements. Levity is designed for enterprise security and operational requirements, holding ISO 27001 and SOC 2 certifications, and is GDPR compliant.

Levity is particularly valuable for logistics teams looking to reduce manual work and enhance operational reliability. Use cases include spotting quoting, order entry, track & trace, document handling, arrival notices, accounts receivable, and accounts payable. By transforming unstructured data streams into automated, scalable workflows, Levity drives genuine value creation and frees up valuable time for global operations.

Levity AI Automation's Core Features

• AI-powered automation for logistics

• Communication intelligence for supply chains

• Workflow redesign for human-AI collaboration

• Email data analysis and bottleneck identification

• Real-time operational performance monitoring

• Natural language data querying

• High-impact workflow prioritization

• AI Editor for automation flow design

• Draft reply generation

• Thread summarization

• Key information extraction

• Integration with logistics and business tools

• Collaborative automation development

• Human-in-the-loop for AI decision correction

• Continuous AI improvement through feedback

How to use Levity AI Automation?

1. 1

   Analyze: Discover automation potential by spotting repetitive requests and bottlenecks.

2. 2

   Build: Design and deploy AI automation flows for complex communication workflows.

3. 3

   Integrate: Connect Levity seamlessly into your everyday logistics tools.

4. 4

   Scale: Govern, improve, and scale AI automations with visibility and feedback.

5. 5

   Collaborate: Build and iterate on automations together across teams.

6. 6

   Optimize: Turn feedback into continuous AI improvement for enhanced reliability.

Levity AI Automation's Use Cases

• Spot Quoting
• Order Entry
• Track & Trace
• Document Handling
• Arrival Notices
• Accounts Receivable
• Accounts Payable

FAQ from Levity AI Automation

• What is Levity AI Automation for Logistics?

  Levity is a Communication Intelligence platform that provides AI-powered automation for complex logistics operations, focusing on redesigning workflows for efficient human-AI collaboration.

• How does Levity help analyze logistics operations?

  Levity analyzes millions of emails to identify repetitive requests, handoffs, and bottlenecks, providing insights into operational performance and automation potential.

• What kind of automations can be built with Levity?

  Users can build automations for tasks like classifying emails, generating draft replies, summarizing threads, and extracting key information from communications.

• Which logistics tools can Levity integrate with?

  Levity integrates with common tools such as Cargowise, Outlook, Gmail, SAP, and Zendesk, among others.

• How does Levity ensure the quality of AI automations?

  Levity includes quality control features for reviewing and correcting AI decisions, and captures feedback to continuously improve AI performance.

• What are the security certifications of Levity?

  Levity is ISO 27001 certified and SOC 2 certified, demonstrating its commitment to enterprise security and data protection.

• Is Levity compliant with data privacy regulations?

  Yes, Levity complies with GDPR, enhancing privacy rights for users processing data.

• Who is the target audience for Levity?

  Levity is designed for logistics teams and global supply chain operations looking to reduce manual work and improve operational reliability.

• Can teams collaborate on building automations with Levity?

  Yes, Levity offers collaboration features allowing product, ops, and IT teams to build and iterate on automations together.

• What is the primary benefit of using Levity?

  The primary benefit is transforming unstructured data streams into automated, scalable workflows, driving value creation and freeing up valuable time.

• How does Levity handle complex communication workflows?

  Levity redesigns operations and builds AI automations to manage complex communication workflows, enabling humans and AI to run them together.

• Can I chat with my data using Levity?

  Yes, Levity allows users to explore operational data using natural language queries.