Description
Kea AI is a voice assistant designed specifically for restaurants, providing a seamless solution for handling phone orders and inquiries. It operates 24/7, ensuring that every call is answered and orders are processed efficiently. Kea integrates directly with POS systems, allowing for accurate order placement with menu modifiers and rules. This integration helps restaurants manage high call volumes without additional staffing costs, as Kea can handle unlimited concurrent calls.
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The setup process for Kea is straightforward, typically taking about 30 minutes to connect a restaurant's POS menu and forward calls to a dedicated Kea number. Once set up, menu updates and changes can be managed through the Kea portal, with updates going live on the next call. Kea supports both voice and text ordering, allowing guests to place orders or ask questions via phone or SMS.
Kea's AI is trained to understand restaurant menus, handle payments, and manage delivery flows. It integrates with popular systems like Toast, Square, Clover, Shift4, FoodTec, and Olo. This capability ensures that orders are sent directly to the kitchen display, reducing the chance of errors and improving efficiency.
Kea is not just a basic answering service; it offers features like customer personalization, PCI-compliant card saving, and the ability to handle complex menu items and modifiers. It also provides reporting on missed calls and order revenue, helping restaurants optimize their operations. With a flat pricing model, Kea eliminates per-order costs and hidden fees, making it a cost-effective solution for restaurants looking to enhance their customer service and operational efficiency.
- CategoryAI Voice Agents
- Pricing ModelFlat rate
- DeploymentCloud
- PlatformsWeb
Kea AI Voice Assistant's Core Features
24/7 call handling
POS integration
Unlimited concurrent calls
Voice and text ordering
Menu updates via portal
Payment processing
Delivery flow support
Customer personalization
How to use Kea AI Voice Assistant?
Configure: Connect POS menu and forward calls
Use: Handle orders via voice or text
Optimize: Update menus and settings via portal
Monitor: Review call and order reports
Kea AI Voice Assistant's Use Cases
- 24/7 Order Handling
- POS Integration
- Text Ordering
- Menu Management
- Revenue Recovery
