Description
Fluid Topics is an AI-powered Product Knowledge Platform designed to transform product knowledge into a strategic asset. It unifies content from various sources into a central knowledge hub, enabling organizations to deliver personalized, AI-driven experiences across multiple channels. The platform supports content unification, headless delivery, AI search, and analytics, ensuring that users have access to accurate and up-to-date information. Fluid Topics allows organizations to restructure diverse formats and optimize them for AI tools, semantic search, and next-generation content delivery. It provides full DITA support, enabling seamless integration with documentation portals, chatbots, and AI agents.
Fluid Topics offers enterprise-grade security features, including role-based access control, single sign-on, and audit logs, ensuring content protection and compliance with industry standards. The platform is built to scale effortlessly, adapting to growing content and user needs without compromising speed or reliability. With a 99.9+% uptime SLA, Fluid Topics guarantees uninterrupted access to essential resources.
The platform's advanced analytics capabilities help organizations understand user behavior, identify knowledge gaps, and optimize content discoverability. Fluid Topics also supports generative AI use cases, enabling organizations to deploy AI-powered chatbots and assistants that deliver relevant and accurate information. The platform's integration with existing systems is seamless, with out-of-the-box connectors and APIs that facilitate content ingestion and transformation.
Fluid Topics is trusted by technology companies and is used by Fortune 500 companies across various industries. It was founded in 1999 and has evolved from a Content Delivery Platform to a comprehensive Product Knowledge Platform, supporting collaboration, commenting, and sharing. The platform's ability to deliver personalized self-service experiences helps reduce support inquiries and improve customer satisfaction.
Fluid Topics's Core Features
Content unification
Headless delivery
AI search
Portal
User experience
Analytics
Generative AI
Security controls
Scalability
Compliance and governance
Real-time indexing
Custom integrations
Role-based access control
99.9+% uptime SLA
Semantic search
How to use Fluid Topics?
Configure: Set up the central knowledge hub
Use: Access personalized AI-driven experiences
Optimize: Leverage analytics to refine content
Integrate: Connect with existing systems and tools
Fluid Topics's Use Cases
- Content Unification
- AI-Driven Search
- Personalized Experiences
- Compliance Support
- Scalable Solutions