Description
Jay·AI is not a separate product a nonprofit signs up for on its own; it's an AI assistant built into Donorbox's own CRM, and into the main company account for customers on Donorbox's Pro or Premium plans. It sits inside tools an organization already uses for donation forms, recurring giving, and donor management, and is meant to save time on the reporting and writing work that surrounds a fundraising campaign.
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Jay reads an organization's own donor and campaign data to produce instant reports and analysis, covering donor trends and campaign effectiveness, and it helps identify which fundraising channels are working so budget and staff time go toward the ones that are. On the writing side, Jay drafts messaging in the organization's brand voice, including appeals, thank-you letters, win-back messages to lapsed donors, newsletters, and short social media posts, so staff edit rather than start from a blank page. It's positioned to help spot donor behavior patterns, such as interests and giving history, to inform who gets which message.
Jay is accessed from inside Donorbox itself, either the CRM or a Pro/Premium company account, appearing as a button in the bottom-right corner of the screen and inside the Engagement section. Donorbox states that data processed by Jay follows the same security standards as the rest of the platform, including SOC 2 Type II certification and PCI DSS Level 1 compliance.
There is no separate charge for Jay beyond an existing Donorbox CRM, Pro, or Premium subscription; Donorbox doesn't list its own plan prices on this page, directing pricing questions to its main pricing page or sales team. Jay is not available on Donorbox's lower or free-tier accounts, so a small organization on a basic plan won't have access without upgrading. It's built for nonprofit fundraising and development staff already running campaigns through Donorbox, rather than for donors themselves or for organizations evaluating fundraising software from scratch.
- CategoryAI CRM Tools
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
Donorbox Jay·AI's Core Features
Instant reporting and analysis of an organization's own donor and campaign data
AI-drafted appeals, thank-you letters, and win-back messages in the org's brand voice
Social media post drafting for fundraising campaigns
Campaign effectiveness analysis showing what's working and what isn't
Donor behavior and pattern identification for targeting
Resource-allocation guidance across fundraising channels
Built into the Donorbox CRM and into Pro and Premium company accounts
Data handling under Donorbox's existing SOC 2 Type II and PCI DSS Level 1 compliance
How to use Donorbox Jay·AI?
Confirm access: Check that the org is on Donorbox CRM or a Pro/Premium company plan.
Open Jay: Click the assistant in the bottom-right corner or the Engagement section.
Ask for a report: Request a donor or campaign analysis in plain language.
Ask for a draft: Request an appeal, thank-you letter, or social post in the org's voice.
Review and send: Edit the AI draft as needed before sending it to donors.
Donorbox Jay·AI's Use Cases
- Campaign reporting
- Donor communications
- Lapsed donor win-back
- Channel prioritization
