Description
Dokko is a sophisticated conversational AI platform designed to deeply understand and act upon your organization's documents. Unlike generic AI tools that process documents in fragments, Dokko reads each document in its entirety, including text, tables, charts, and diagrams, ensuring comprehensive context. This allows it to provide accurate answers with verifiable citations directly from the source material, making it defensible for regulated industries.
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Dokko goes beyond simple Q&A by enabling actions within the tools your team already uses. Through its 'Skills' and 'Agents' functionalities, Dokko can draft documents, file tickets in Jira, update CRMs, escalate issues, and much more. Skills are in-conversation actions tied to your knowledge base, while Agents orchestrate multi-step workflows across your business stack. This integration is facilitated by a wide array of connectors to hundreds of business tools like Slack, Jira, Zendesk, and Workday, with options for custom integrations via OpenAPI or Lambda tools.
The platform is built for scalability and ease of deployment. Teams can set up Dokko in an afternoon, with most production deployments shipping within a week. Dokko offers two deployment models: internal assistants for your team's use, with access scoped per team, and customer-facing assistants embedded on your website or help center, branded as your own. This flexibility allows organizations to leverage Dokko for internal knowledge management, customer support, HR policy inquiries, and more.
Dokko differentiates itself from tools like ChatGPT and NotebookLM by offering document-level understanding at scale and the ability to take action. It addresses the limitations of fragmented document processing, ensuring that answers are not just plausible but accurate and actionable. The platform supports various AI models, including Anthropic Claude, OpenAI GPT, Google Gemini, Meta Llama, and Amazon Nova, allowing for flexibility and avoiding vendor lock-in. Dokko is ideal for legal, compliance, and technical teams who require precision and the ability to automate workflows based on document content.
- CategoryAI Chatbot Builders
- Pricing ModelSubscription
- DeploymentCloud
- PlatformsWeb
Dokko's Core Features
Reads documents in full, including multimodal content like charts and diagrams.
Provides answers with document-level citations for defensibility.
Enables actions within integrated business tools like Slack and Jira.
Supports both in-conversation 'Skills' and multi-step 'Agents' for automation.
Offers native embedding for customer-facing applications with custom branding.
Allows choice of AI models, including Claude, GPT, Gemini, Llama, and Nova.
Connects to hundreds of business tools via a single OAuth flow.
Provides configurable knowledge bases with tunable retrieval ranking.
Features role-based access control for internal team deployments.
Handles a wide range of document formats including PDFs, Word, Excel, and web pages.
Offers a free trial for testing with real documents.
How to use Dokko?
Upload your documents: Drag and drop contracts, manuals, policies, or knowledge bases.
Configure your knowledge base: Adjust chunking, enrichment, and retrieval ranking if needed.
Ask your first question: Interact with the assistant once indexing is complete.
Embed or share: Deploy internally via dashboard link or embed on your website with a script tag.
Define actions: Configure Skills for in-conversation actions or Agents for multi-step workflows.
Connect tools: Integrate with your existing business applications through the dashboard.
Monitor and optimize: Review usage and adjust configurations for improved performance.
Dokko's Use Cases
- Customer Support
- Internal HR Policy
- Technical Documentation
- Legal Contract Analysis
- Compliance Frameworks
- Sales Enablement
- Medical Diagnosis Assistance
- Sports Information Platform
