Description
Botnation AI is a French no-code platform for building marketing-focused chatbots and conversational agents, in operation since 2016. It runs on a proprietary in-house AI engine that combines natural language understanding, conversational logic, and supervised learning, independent of big-tech services and GDPR compliant, with all data hosted on its own platform under French and European jurisdiction.
The platform lets teams build bots without coding, combining controlled scripted scenarios where they want predictability with generative AI where they want flexibility, and grounding answers in a brand's own content such as an FAQ or product catalog. A FAQ bot or shopping-assistant bot can be created in under five minutes by supplying a file of questions and answers or a spreadsheet of products, and bots can hand off to a human through integrated live chat.
Botnation supports lead generation, e-commerce, customer support, and HR use cases, connecting to CRMs and other tools, and deploys across websites, WhatsApp, Facebook Messenger, Instagram, SMS, and voice interfaces so teams build once and publish everywhere. It offers self-service and assisted (done-for-you) options, a free no-time-limit plan for building and testing, French-language support and training, and paid plans starting at 39 euros per month plus optional credits.
Botnation AI's Core Features
No-code, full-custom chatbot and conversational-agent builder
Proprietary AI engine with NLP, conversational logic, and supervised learning
Hybrid of scripted scenarios and generative AI grounded in your brand content
Fast creation of FAQ and shopping-assistant bots in under five minutes
Multichannel deployment across web, WhatsApp, Messenger, Instagram, SMS, and voice
Lead generation, e-commerce, support, and HR use cases
Integrated live chat for human handoff and CRM connections
GDPR-compliant data hosting under French and European jurisdiction
How to use Botnation AI?
Choose your approach: Build the bot yourself with the no-code builder, or opt for the assisted done-for-you service.
Provide your content: Supply an FAQ file or a product spreadsheet to power a FAQ or shopping-assistant bot.
Configure the conversation: Combine scripted scenarios for control with generative AI for flexibility, and connect your tools.
Publish across channels: Deploy the bot to your website, WhatsApp, Messenger, Instagram, SMS, or voice, with live-chat handoff.
Botnation AI's Use Cases
- Lead generation
- E-commerce
- Customer support
- Human resources
- Multichannel presence








