NewOaks AI

Description

NewOaks AI provides a sophisticated, voice-first AI agent designed to revolutionize customer engagement and lead generation. This all-in-one solution excels at making human-like phone calls, effectively generating leads and scheduling appointments across a comprehensive range of communication channels. These include SMS, traditional phone lines, website chat widgets, WhatsApp, Instagram, Facebook Messenger, and email, ensuring a truly omni-channel presence for businesses.

The core of NewOaks AI's offering is its ability to sound remarkably human, a feature that has led to thousands of appointments being scheduled daily across diverse industries. The AI is knowledge-base grounded, significantly reducing the risk of hallucinations and ensuring accurate, relevant responses. Businesses can resolve up to 70% of customer questions instantly, freeing up human resources for more complex tasks.

NewOaks AI is trusted by over 10,000 founders and business owners who leverage its capabilities to boost engagement and drive sales. The platform offers true omni-channel coverage, managed by a single, intelligent agent. This seamless integration across platforms like SMS, phone, website, WhatsApp, Instagram, Facebook Messenger, and email simplifies outreach and customer service.

Key functionalities include real-time voice interaction, live mobile chat with context-preserving handoff to AI, and robust analytics. The system provides real-time AI data analytics and insights, conversational feedback collection, instant query resolution, and proactive customer engagement. This comprehensive suite of features empowers businesses to optimize their communication strategies and achieve significant growth.

NewOaks AI is built on advanced GPT technology, offering the option to use GPT-4 on higher-tier plans. It supports approximately 95 languages, allowing businesses to communicate with a global audience. The platform is designed for ease of use, enabling users to upload documents, paste text, or link to their website to train the AI. Users can also customize chatbot instructions, names, and personality traits, ensuring the AI aligns with brand identity. Data is securely stored on Microsoft Azure servers.

NewOaks AI's Core Features

• Human-like AI phone calls for lead generation and appointment booking

• Omni-channel support: SMS, phone, website, WhatsApp, Instagram, Facebook Messenger, email

• Knowledge-base grounded AI to prevent hallucinations

• Resolves 70% of customer questions instantly

• Real-time voice interaction and live mobile chat

• Context-preserving handoff between AI and human agents

• Real-time AI data analytics and insights

• Conversational feedback collection

• Proactive customer engagement capabilities

• Supports approximately 95 languages

• Option to use GPT-4 on Standard and Unlimited plans

• Customizable chatbot instructions, names, and personality traits

• Data hosted on secure Microsoft Azure servers

How to use NewOaks AI?

1. 1

   Configure: Upload documents, paste text, or link your website to train the AI.

2. 2

   Customize: Set chatbot name, personality traits, and specific instructions.

3. 3

   Integrate: Embed the chat widget on your website or use the API.

4. 4

   Deploy: Launch the AI agent to handle customer inquiries and book appointments.

5. 5

   Monitor: Utilize real-time analytics and feedback to optimize performance.

6. 6

   Handoff: Seamlessly transfer conversations to human agents when needed.

NewOaks AI's Use Cases

• Lead Generation
• Appointment Setting
• Customer Support
• Sales Outreach
• Website Engagement
• Omni-Channel Communication

FAQ from NewOaks AI

• What is NewOaks AI?

  NewOaks AI is an AI chatbot builder that trains ChatGPT on your data, allowing you to add a chat widget to your website and handle SMS inquiries. It can answer questions based on uploaded documents, pasted text, or website content.

• How does NewOaks AI generate leads and book appointments?

  NewOaks AI uses human-like AI phone calls and omni-channel communication to engage potential customers, answer their questions, and schedule appointments directly.

• Can NewOaks AI handle customer service inquiries?

  Yes, it can resolve up to 70% of customer questions instantly and is designed for proactive customer engagement and conversational feedback collection.

• What communication channels does NewOaks AI support?

  It supports SMS, phone, website chat, WhatsApp, Instagram, Facebook Messenger, and email, managed by a single AI agent.

• Does NewOaks AI support multiple languages?

  Yes, NewOaks AI supports approximately 95 languages, allowing you to have sources in any language and ask questions in any language.

• Can I customize the AI's behavior?

  Yes, you can edit the base prompt, give your chatbot a name, define personality traits, and provide instructions on how to answer questions.

• What data formats can I use to train the AI?

  You can upload one or multiple files (.pdf, .txt, .doc, .docx), paste text, or add a link to your website to be scraped.

• Does NewOaks AI offer a free trial?

  Yes, every registered user is granted a free plan with 100 message credits per month.

• Which GPT model does NewOaks AI use?

  By default, your chatbot uses gpt-3.5-turbo, but you have the option to use gpt-4 on the Standard and Unlimited plans.

• How can I add my chatbot to my website?

  You can embed an iframe or add a chat bubble to the bottom right of your website by clicking 'Embed on website' after creating a chatbot.