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Released.so for Jira

Released.so integrates with Jira to streamline customer feedback collection, public roadmap sharing, and release note generation. It eliminates the need for a separate database or additional Jira licenses, directly leveraging your existing Jira issues for all product communication needs.

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Description

Released.so is a powerful AI-driven platform designed to enhance product communication by seamlessly integrating with Jira. It centralizes customer feedback, simplifies roadmap creation, and automates the generation of release notes, all powered directly by your Jira issues. This approach eliminates the need for redundant databases or extra Jira licenses, ensuring your product information remains a single source of truth.

One of Released.so's core strengths is its ability to create audience-specific roadmaps. You can tailor views for customers, executives, and partners, all dynamically synced from Jira. This means no more manual exports, status emails, or outdated Confluence pages. The platform offers flexible access controls, allowing roadmaps to be public, password-protected, or invite-only, ensuring sensitive information is appropriately managed. Roadmaps can be easily shared by embedding them in documentation, linking from support portals, or providing direct URLs, meeting customers wherever they are.

The feedback collection capabilities are equally robust. Released.so allows you to build with your customers by providing a space for them to submit ideas and vote on features. Feedback can be directly linked to specific Jira items, giving your team context precisely where it's needed. A centralized feedback inbox consolidates input from various sources like portals, embedded forms, and Slack, all linked to relevant Jira work for efficient prioritization and response.

For release notes, Released.so leverages AI to draft them directly from completed Jira tickets. This significantly speeds up the process, allowing teams to focus on crafting engaging narratives while the AI handles the initial draft. Release note templates ensure consistent, on-brand communication, and a branded changelog hub provides a beautiful, searchable platform for customers to stay informed. Email subscriptions keep stakeholders updated automatically. The platform also offers a Product Hub, a unified space for customers to learn, share feedback, and stay in the loop, which can be hosted on a custom domain or embedded within your website or app.

Released.so is built with security and scale in mind, leveraging the Atlassian platform for user management and security practices. It is SOC 2 Type 2 certified and offers SAML SSO for automated user provisioning. Data is encrypted in transit and at rest, and crucially, your data is never stored or used for training the AI model. This makes Released.so a trusted and secure solution for product teams looking to improve their communication workflows.

Released.so for Jira's Core Features

  • Collect customer feedback directly linked to Jira issues

  • Generate public or private roadmaps synced live from Jira

  • AI-powered release note drafting from Jira tickets

  • Audience-specific roadmap views for different stakeholders

  • Centralized feedback inbox from multiple sources

  • Branded changelog hub for product updates

  • Email subscriptions for changelog updates

  • Seamless integration with Jira, no extra licenses needed

  • Flexible access controls for roadmaps

  • Embeddable product portal and changelog

  • SOC 2 Type 2 certified

  • SAML SSO integration

How to use Released.so for Jira?

  1. Configure integration with your Jira instance

  2. Set up feedback collection methods (portal, forms, Slack)

  3. Define roadmap views and access controls

  4. Utilize AI to draft release notes from Jira tickets

  5. Publish and share roadmaps and release notes

  6. Monitor and respond to customer feedback

Released.so for Jira's Use Cases

  • Customer Feedback Management
  • Public Roadmap Sharing
  • Automated Release Notes
  • Product Communication Hub
  • Stakeholder Alignment
  • Feature Prioritization

FAQ from Released.so for Jira

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