Description
Conviva is a comprehensive platform designed to provide real-time experience intelligence for AI agents and streaming services. It offers a unified approach to monitoring and analyzing consumer interactions across apps, websites, and AI agents. The platform is powered by full-census, client-side telemetry and stateful, real-time analytics, which connect consumer experience patterns to outcomes and system performance.
Read More
The Conviva Digital Intelligence Platform is built to unify fragmented signals into a single source of truth. It leverages AI-driven insights with intuitive exploration through tools like Pulse and Nexa, enabling teams to transform digital complexity into growth, reliability, and operational intelligence. Conviva's products include Agent Experience Insights, Video Streaming Insights, and Digital Patterns Insights, all of which are built on the Digital Intelligence Platform.
Conviva's platform is designed to ingest operational data from various sources, transforming raw telemetry into meaningful flows and metrics without manual instrumentation. Its patented Time-State Technology reveals patterns and outcomes, providing a comprehensive understanding of user interactions and system performance. The platform also automates insights and actions using explainable AI, offering a collaborative experience and the reasoning behind decisions.
Security and privacy are central to Conviva's operations, with compliance to global data protection regulations and industry best practices. The platform is ISO/IEC 27001:2022 certified and compliant with GDPR and CCPA. Conviva ensures data protection through encryption, access management, and continuous monitoring.
Conviva is suitable for enterprises looking to optimize digital interactions and drive business outcomes. It supports a wide range of use cases, including improving AI agent performance, enhancing video streaming experiences, and uncovering growth opportunities in digital products.
- CategoryBusiness Intelligence
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsWeb
Conviva's Core Features
Real-time AI agent analytics
Unified platform for apps, websites, and AI agents
Full-census, client-side telemetry
Stateful, real-time analytics
AI-driven insights with Pulse and Nexa
Explainable AI for automated insights
ISO/IEC 27001:2022 certified
GDPR and CCPA compliant
Data encryption and access management
Continuous monitoring and alerting
Agent Experience Insights
Video Streaming Insights
Digital Patterns Insights
Patented Time-State Technology
Automated diagnostics and alerting
How to use Conviva?
Configure: Set up Conviva platform for your data sources
Use: Analyze real-time insights through Pulse and Nexa
Optimize: Automate workflows with explainable AI
Monitor: Continuously track performance and outcomes
Conviva's Use Cases
- AI Agent Optimization
- Streaming Enhancement
- Digital Product Growth
- Operational Intelligence
- Customer Experience Analysis
