Description

CloudTalk's AI Voice Agent is designed for HR and staffing teams that require AI-driven call screening integrated within a business phone system. It offers both inbound and outbound call capabilities, supporting over 60 languages and providing seamless integration with more than 95 CRM, helpdesk, and ATS platforms. The AI Voice Agent allows for knockout qualification and calendar booking with SMS confirmation, ensuring efficient candidate management. Users can transfer calls to a human recruiter on the same line, maintaining a continuous record of interactions. Pricing for the AI Voice Agent starts at $99 per month, in addition to a per-user plan starting at $25 per month. CloudTalk's platform is known for its reliable call quality, quick setup, and responsive support. However, the AI Voice Agent is an add-on, and ATS integrations begin on the Essential plan, not the Starter. CloudTalk is SOC 2 Type 2 and ISO/IEC 27001 compliant, ensuring data protection and privacy. It is suitable for HR teams that need a comprehensive telephony solution with AI capabilities, but may not be ideal for those seeking a standalone AI interviewing tool. The platform's extensive integrations and multilingual support make it a versatile choice for global recruitment needs.

CloudTalk AI Voice Agent's Core Features

Inbound and outbound AI Voice Agent
Knockout qualification
Calendar booking with SMS confirmation
60+ languages supported
Transfer to recruiter on the same line
95+ CRM, helpdesk, and ATS integrations
GDPR and HIPAA compliance
Encrypted call lines

How to use CloudTalk AI Voice Agent?

Configure: Set up AI Voice Agent in CloudTalk
Use: Conduct AI-driven screening calls
Optimize: Integrate with CRM and ATS systems
Monitor: Analyze call data and performance