Description
Bitrix24 is a comprehensive AI-powered CRM platform that offers a wide range of tools to help businesses manage customer relationships, sales, and marketing activities. Designed to boost revenue and enhance customer engagement, Bitrix24 provides a free plan with core CRM features such as contact management and deal tracking, making it an ideal choice for startups and small teams. The platform supports unlimited CRM users and includes 35 sales tools, allowing businesses to acquire leads, manage inventory, run marketing campaigns, and track sales metrics effectively.
Bitrix24 integrates with popular email services like Gmail and Outlook, telephony providers, and messengers such as WhatsApp and Facebook Messenger. It also offers e-commerce platform integrations and third-party app connections via REST API and Zapier. The CRM's automation capabilities include setting up automated client notifications, customizable triggers, and AI-powered sales forecasting tools.
The platform's omnichannel communication feature ensures that client messages from various channels are processed in the Contact Center and automatically turned into leads. Bitrix24 also offers a mobile app for managing sales, clients, and teams on the go. With a focus on security, Bitrix24 uses Amazon Web Services for data hosting and provides two-step authorization for added protection.
Bitrix24 is trusted by over 15 million organizations worldwide and is available in multiple languages. It offers a partner network for implementation and customization support, ensuring a smooth onboarding experience. The platform is available via browser, mobile app, or desktop app, providing flexibility for users across different devices.
Bitrix24 AI CRM's Core Features
Free AI-powered CRM system
Unlimited CRM users
35 sales tools included
Integrations with Gmail, Outlook, WhatsApp, and more
Omnichannel communication
AI-powered sales assistant CoPilot
Mobile CRM app
Data import from CSV, Excel, and other CRM systems
Customizable automation triggers
REST API and Zapier integration
E-commerce platform integrations
Secure data hosting on AWS
Two-step authorization
Available in multiple languages
Partner network for support and customization
How to use Bitrix24 AI CRM?
Create account: Sign up for a free Bitrix24 account
Set up CRM: Configure CRM settings and import data
Integrate tools: Connect with email, telephony, and messaging services
Automate workflows: Set up automation triggers and notifications
Use AI assistant: Leverage CoPilot for sales forecasting and text generation
Manage leads: Track and convert leads into deals
Monitor performance: Use analytics and reports to track sales metrics
Optimize processes: Continuously refine CRM workflows and integrations
Bitrix24 AI CRM's Use Cases
- Lead Management
- Sales Automation
- Customer Engagement
- Marketing Campaigns
- Inventory Management
- Data Analysis
- Mobile CRM
- AI Assistance
- E-commerce Integration
- Secure Collaboration

