Description
Bigin by Zoho CRM is a customer relationship management tool tailored for small businesses and MSMEs. It offers a comprehensive suite of features that integrate leads, deals, emails, calls, and WhatsApp into a single platform. The CRM is designed to be simple and affordable, making it accessible for businesses without the need for an IT team or extensive training.
One of Bigin's standout features is its meaningful AI capabilities, which are built into the platform to automate repetitive tasks and enhance productivity. This allows businesses to focus on more strategic activities rather than getting bogged down in administrative tasks. The CRM also offers full pipeline visibility, automated follow-ups, and built-in communication tools, including email, calls, and WhatsApp.
Bigin integrates seamlessly with popular tools like QuickBooks, Zoho Books, and Zoho Desk, as well as third-party applications through Zapier. This makes it a versatile choice for businesses looking to streamline their operations across different departments. The platform supports multiple pipelines, ticket tracking, and smart analytics, providing a holistic view of business performance.
The pricing model is flexible, with a free plan available and paid plans starting at $7 per user per month. The free plan allows for one user and up to 500 records, while the Express and Premier plans offer more extensive features and higher record limits. Bigin also offers a 15-day free trial with no credit card required, allowing businesses to explore its features risk-free.
Bigin is particularly suited for small businesses looking for a CRM that is easy to set up and use. It offers 24x5 support through phone, email, and live chat, along with pre-sales consultations and free onboarding sessions. With its focus on data privacy and security, Bigin ensures that user data is protected with enterprise-grade security measures.
Overall, Bigin by Zoho CRM provides a robust and user-friendly solution for small businesses seeking to enhance their customer relationship management processes without the complexity and cost of larger CRM systems.
Bigin by Zoho CRM's Core Features
AI-powered automation
Multichannel communication
Pipeline management
Integration with Zoho apps
Built-in telephony
Customizable dashboards
Data privacy and security
Free trial available
How to use Bigin by Zoho CRM?
Sign up: Register for a free trial on the Bigin website
Configure: Set up your pipelines and integrate with existing tools
Use: Manage leads, deals, and communications in one place
Optimize: Utilize AI features to automate tasks and improve efficiency
Bigin by Zoho CRM's Use Cases
- Lead Management
- Sales Pipeline
- Customer Communication
- Task Automation
- Data Analysis